Pet Cloud Ltd is a pet aftercare provider in Tuen Mun. Guided by our commitment to respect and care for every life, we support Hong Kong families with a complete service, from collection and farewell ceremonies to cremation, remembrance and memorial keepsakes.
Respect life and be kind to life
Respect Life, Treat Life with Kindness.
Cremation marks the complete punctuation of the life cycle.
We hope that through warm and respectful services, we can help families bid farewell to their babies properly and make the final journey of their beloved pet’s life a success. At the end of his life, we give him appropriate care and placement. This is our responsibility for life. It allows us to learn and grow, and it also allows us to better understand what love is.
For many Hong Kong families, a pet is a cherished family member and daily companion. When they pass away, families need more than cremation: they need a complete, dignified farewell and the time and space to say goodbye. Our aftercare services are designed around that need.
Meet our pet aftercare services
The following is the company and service information of Pet Cloud, which is convenient for family members to quickly check when arranging their pet’s death.
As a pet funeral company, Pet Cloud integrates every aspect of the beloved pet's death in the same park, reducing the travel time for family members.
Call 9124 0606, and a dedicated person and car will come to your home to pick up the beloved pet, and provide temporary storage in cold storage so that the family can have time to arrange farewell. For details, please refer to Pet aftercare service process.
The individual cremation package includes a memorial room, where family members can hold a pet funeral for their beloved pet in a private space with flowers and ceremonial decorations to say their final goodbyes.
We provide individual cremation (Standard/Deluxe) and communal cremation (no ashes returned), and charges are based on the weight of the furry. See Pet Cremation Price List.
Farewell Rooms, Hall of Remembrance Rooms and ashes storage spaces are set up to allow your thoughts to be laid to rest.View the memorial hall and coffin
Handmade brass and wooden urns, ashes crystals/glazed beads, and hair and paw print photo frames turn memories into tangible memorial keepsakes.Browse urns and memorial keepsakes
The memorial garden provides basic flower burial, honored flower burial and ashes scattering services, and uses biodegradable urns to allow beloved pets to return to nature.Learn about Memorial Gardens
Every pet funeral specialist at Pet Cloud is fully aware of every concern and cherishment of parents, and pays close attention to every detail.
A pet farewell ceremony requires a quiet and undisturbed place. Pet Cloud has an exclusive separate farewell room and memorial hall, providing flowers and ceremony decorations so that family members can accompany their beloved pets on their final journey.
In addition to saying goodbye before cremation, family members can also choose the pet's coffin and ashes storage space to continue visiting and remembering in the days to come, so that the pet memorial service can continue to remember the pet.
Considering that cats are particularly sensitive to the environment, smells and sounds, the Pet Cloud has an additional 200-square-foot enhanced soundproofing room. Feline on the Clouds · Dedicated Cat Aftercare Special area, equipped with independent air purification system and individual cremation furnace for cats.
The tranquil space design allows family members to bid farewell to their loved ones in a peaceful atmosphere.
Using advanced environmental protection technology, we are responsible for the environment and respect our beloved pets.
Provide safe and solemn ashes storage services to let your thoughts rest in peace.
There is a parking lot in the park where you can park for free; you can reserve a company shuttle bus at the exit of Zhaokang Station.
Turn the love of your beloved pet into touchable eternity, and let the pet memorial service continue in the most beautiful form.
Use the ashes to make unique crystal stones or glass beads to preserve the mark of your beloved pet’s life.
Preserve the hair and paw prints of your beloved pet and make them into exquisite photo frames to retain the most tender memories.
Pet Cloud's Memorial Gardens are set in peaceful and beautiful surroundings and are open to family visits year-round. The garden is equipped with meditation paths, seating and seasonal flower exhibition areas, making every visit a gentle spiritual journey.
The garden management team regularly waters, fertilizes, and controls pests and diseases to ensure that every commemorative plant can thrive. Families can choose a basic flower burial package (recycled paper pulp urn), a distinguished flower burial package (natural clay urn with engraving), or scatter the ashes in person. All packages are accompanied by dedicated consultants throughout the process.
The fees and services of pet aftercare companies in Hong Kong vary. The following is a summary of the most common points that families consider when comparing pet aftercare services, as well as the specific arrangements for pet homes.
| Issues of concern to family members | Our approach at Pet Cloud | Further reading |
|---|---|---|
| Are fees transparent? | The price list is published online, and charges are graded according to the weight of the beloved pet from less than 5kg to 70kg. | Pet aftercare price list |
| Will the ashes be returned? | An individual cremation will return the ashes to the family; a communal cremation will leave no ashes. | Individual and communal cremations |
| What does the package include? | individual cremation includes reception, refrigeration, mourning room, cremation, environmentally friendly urn or porcelain cup, and free storage for one month. | All price lists |
| What to do if you die late at night? | The 24-hour pet collection hotline is 9124 0606, and a dedicated car will arrive at your home. | Pet death handling process |
| Is there room to say goodbye? | There is an exclusive separate farewell room, memorial hall, and a 200-square-foot soundproof farewell area exclusively for cats. | aftercare service for cats |
| How to lay it after cremation? | You can take the ashes home, store the ashes, bury the ashes in the memorial garden or scatter the ashes. You can also purchase urns and memorial keepsakes. | Urns and memorial keepsakes |
For more photos of the farewell room, memorial garden and ashes memorial, please visit Pet Cloud Photo Album.
Pet Cloud Ltd is a pet aftercare company located in Tuen Mun, Hong Kong. Adhering to the concept of "respecting life and treating life well", it provides pet funeral services such as 24-hour collection of your pet, refrigerated temporary storage, pet farewell ceremonies, independent and communal cremations, ashes storage, urns and memorial keepsakes, as well as flower burials and ashes scattering in memorial gardens.
Pet Cloud is at G/F, Sang Lee Garden, Sai Hang Mei, Hong Po Road, Tuen Mun, approximately 3 minutes from Siu Hong MTR Station. Drivers can search for PET CLOUD in their navigation app; free parking is available on site. Our shuttle can also collect you at the Siu Hong Station exit. Please call or WhatsApp in advance to arrange pickup.
Pet Cloud has a 24-hour pet collection hotline at 9124 0606, and a dedicated person and car will come to your home to receive the beloved pet. The company phone number is 2450 5584 and WhatsApp numbers are 9124 0606 and 9752 4061.
Yes. Pet Cloud's memorial garden is open to family members year-round and features a meditation walkway, seating and seasonal flower displays.
The price list covers cats, dogs, chinchillas, tortoises, white rabbits and hamsters. Special pets such as birds, fish, lizards and snakes can also be handled. Please call to inquire about the fees for birds and reptiles. There is also an exclusive farewell and cremation area for cats.
When choosing a pet aftercare company, compare price transparency, cremation method, package contents, reception time, farewell space and post-cremation arrangements. Pet Cloud has published a price list based on weight on the Internet. The individual cremation package includes reception, refrigeration, mourning room, cremation, ash container and free storage for one month. It also has 24-hour collection of your pet, exclusive cat area and memorial garden.
Whether you need to deal with the immediate aftermath of your pet or learn about pet aftercare services in advance, our team will be happy to answer your questions in detail.
