Here we have compiled information on Pet Cloud’s pet aftercare services, as well as the knowledge most often needed by family members: from emergency treatment after the death of a pet, pet farewell ceremonies, cremation methods, to ashes placement and pet memorial services, to help you quickly find answers when you need them.
The following are the highlights of pet funeral services currently provided by Pet Cloud.
The time of death of a beloved pet is unpredictable. Pet Cloud has a 24-hour pet collection hotline at 9124 0606, and dedicated personnel and cars will come to your home to receive the beloved pets and provide refrigeration for temporary storage.
View the pet aftercare service process
individual cremation of less than 5kg starts from HK$1,400, communal cremation (no ashes returned) starts from HK$800, and is graded according to weight up to 70kg. Prices listed online are subject to change without prior notice.
View pet aftercare price list
There is a 200-square-foot reinforced soundproof independent farewell area and an individual cremation furnace for cats. The entire cremation process takes about 30 to 45 minutes, allowing sensitive cats to say goodbye quietly.
Learn about aftercare services for cats
The basic flower burial package, honorary flower burial package and ashes scattering service use biodegradable ashes. The garden is open to family members throughout the year.
Learn about Memorial Gardens
Eco-friendly urns, handmade brass urns, heart-shaped commemorative urns and wooden urns are priced from HK$100 to HK$2,400; it takes about two weeks for wooden models to be engraved.
Browse urns and memorial keepsakes
Pet Cloud website is available in three languages: Traditional Chinese, Simplified Chinese and English, which can be switched in the upper right corner of the page to facilitate family members in different languages to access pet aftercare information.
About Pet CloudThe following eight key guides organize the service pages of Zipet Garden. Each article is accompanied by a link for further reading.
1. Gently adjust the beloved pet to a side-lying position, and relax the limbs naturally; 2. Place it in a cool and ventilated place, place an ice pack or turn on the air conditioner to keep it dry and cool; 3. Call the 24-hour hotline 9124 0606, and a dedicated car will collect your pet as soon as possible.Read more
Special personnel will be assigned to receive the body, choose a date, temporarily place it, farewell ceremony, cremation, sealing, environmentally friendly flower burial/ash scattering, and memorial service. Every step is done with professionalism and empathy.View the pet aftercare service process
individual cremation includes reception, refrigeration, mourning room, cremation, ashes container and free storage for one month, and the ashes are returned to the family; communal cremation (no ashes returned) includes reception, refrigeration and cremation, and no ashes are retained.Compare package contents
Classified by pet type and weight: cats, dogs, chinchillas, tortoises and rabbits are divided into 11 classes, from less than 5kg to 70kg; hamsters are subject to additional charges; please call for inquiries about birds and reptiles.View full price list
The individual cremation package includes a memorial room, where family members can bid farewell with flowers and ceremonial decorations in the exclusive independent farewell room; the Pet Cloud also has a memorial hall and pet's memorial tablet for family members to remember in the future.View pet aftercare services
Cats tend to become uneasy when faced with unfamiliar surroundings, dog smells, or noisy barking. The cat area adopts enhanced sound insulation structure and independent air purification system, and uses an independent cremator specifically for cats.Read the guide to aftercare for cats
Bury the ashes in the memorial garden in a biodegradable urn, allowing the ashes to blend naturally into the soil. Recycled pulp urns decompose in about 3 to 6 months, and natural clay urns in about 1 to 2 years.Learn about flower burial and ashes scattering
You can take it home, choose a place to store the ashes or a pet memorial place, bury the pet with flowers or scatter ashes in the memorial garden, or make pet memorial keepsakes such as ashes crystals, glass beads, and hair and paw print photo frames.Browse pet memorabilia
If you want to know the Pet Cloud’s specific arrangements on the above points, please refer to About Pet Cloud or Frequently Asked Questions about Pet aftercare.
Welcome to follow Pet Cloud on Facebook and Instagram.
Welcome to browse this page, or follow Pet Cloud on Facebook (PetCloudCrem) and Instagram (petcloud_hk). For immediate enquiries, you can call the company at 2450 5584 or the 24-hour hotline 9124 0606.
Prices listed online are subject to change without prior notice. For the latest prices and details, please call our company for enquiries.
Pet Cloud website provides three language versions: Traditional Chinese, Simplified Chinese and English, which can be switched in the upper right corner of the web page.
Please call the 24-hour pet collection hotline 9124 0606, and a dedicated car will arrive at your home as soon as possible. We accompany you step by step to say goodbye to your beloved pet.
